Rugged Outfitters Reviews

Rugged Outfitters has an overall rating of 3.2 based on 31 reviews. Customer feedback on Rugged Outfitters is mixed.

3.2/5.0

31 reviews

5 Stars

8

4 Stars

7

3 Stars

4

2 Stars

7

1 Star

5

All Rugged Outfitters Reviews (31)
pattymarsh3972
June 04, 2026
"Sizing is all over the place"
I ordered my usual size, but it was way too tight, so I went through the hassle of exchanging it for the next size up. Somehow that one was huge around the waist but still too short in the sleeves, which makes no sense.

it feels like their sizing chart doesn’t line up with the actual clothes at all. It’s frustrating to pay for shipping and still not end up with something that fits normally, and I really think an apology would be fair here.
joseph.Delvalle
May 29, 2026
"Small mix-up, but they made it right quickly"
My order from ruggedoutfitters.com showed up with the wrong size pants, i was a little frustrated at first because I was excited to get them.

I reached out to their support team, and they replied the same day, which was such a relief. They sent out the correct size right away and included a return label without giving me any hassle or making it complicated.

Mistakes happen, but I really appreciated how kind and easy they were to deal with. They turned an annoying situation into a really positive experience, and I’d happily order from them again
audreysarvis1154
May 24, 2026
"Looks just like the pictures"
I was happy to see that it looked just like the photos. What you see online is pretty much exactly what you get, which I really appreciated
hello_sara914
May 14, 2026
"Support was helpful"
I had a bit of a question about my order, nothing too crazy, and customer support got back to me quick. They explained what was going on and helped me out, so that part was good. Only thing is the tracking was kinda slow to update, which was a little annoying, but overall it worked out fine.
leathacroley3539
May 09, 2026
"I assumed my size would be sold..."
I assumed my size would be sold out like it usually is, but they actually had it in stock. Checkout was quick and easy too, so no complaints.
hello_dale661
May 07, 2026
"Shipping was cheaper than I expected"
I ordered a jacket from ruggedoutfitters.com and the shipping was way more reasonable than I expected. I can’t stand when shops hit you with random crazy fees at checkout lol, but this didn’t feel like that at all.

The total stayed fair, checkout was super simple, and my order still showed up in good time. Overall no complaints tbh, I’d definitely buy from them again.
virginia1997
May 05, 2026
"Ended Up Being a Solid Deal"
I was just looking for some decent gear without spending too much, and I figured I’d give this a try. When it showed up, I was happy with it. Nothing felt cheap or disappointing, and for what I paid, it seemed like a fair deal. I’ve used it a bit now, and so far it’s been holding up well. Definitely felt like good value for the price.
MACOMBER
May 01, 2026
"Solid jacket, good material"
I ordered this jacket and the material feels tough and not like that thin cheap stuff you sometimes get, the stitching looks clean too and overall it seems well made, it is a little stiff right out of the package but I’m guessing it’ll loosen up once I wear it a few times, for the price I’m happy with it.
shelia.Bonner
April 23, 2026
"Support still hasnt gotten back to me"
I reached out to support i’m still waiting for any kind of reply. Not sure if my message got missed or what, but it’s been frustrating just sitting here with no update.
edith_Cortes01
April 14, 2026
"Selection felt a bit limited"
I was expecting more outdoor brands, honestly. Browsed around for a while. The site itself was fine, easy enough to use, no big issue there. But the brands I usually go for just weren’t there. And a few categories felt really thin, like barely anything to compare. I found a couple things, but not much that fit what I actually needed. Just wish there was more variety.
VincenzoRivera
April 09, 2026
"Size exchange was easy enough"
I ended up needing a different size, and the exchange was painless. I remember checking the tracking a little too often because I’m picky about that stuff, but it only took a few days to get sorted. Support replied clearly and didn’t make me jump through a bunch of extra steps. The replacement showed up fine, packaging was still neat, and the fit was much better. I’d order from Rugged Outfitters again.
David-davis
April 04, 2026
"I’m picky about sizing, but..."
I’m picky about sizing, but this fit just the way I expected. For me, it was right on and felt true to size.
almabates9078
March 15, 2026
"Solid deals if you catch a sale"
I ordered from ruggedoutfitters.com when they were running a sale, and the discount was better than I expected, like I had been comparing a few other sites first and their prices actually came out lower, checkout didn’t give me any trouble, and the whole thing felt straightforward which I always appreciate when I’m just trying to grab some gear without overthinking it.

The only reason I’d knock it down a bit is that some of the sale sizes were already sold out, so I ended up choosing a different color than I originally wanted. Shipping was fine, not amazingly fast but not bad either. I’d probably order again if the price was right.
BillyeScuderi_38
March 08, 2026
"Nice at First, but I Expected Better Durability"
I picked up a jacket and a pair of pants from ruggedoutfitters.com, and my first impression was good. They looked nice, fit comfortably, and felt great on my first couple of hikes. After a few trips, though, I noticed the stitching on one of the pockets starting to come loose, which was disappointing considering the price. I’m still able to wear them, so it’s not a total loss, but I expected them to be a bit tougher. Shipping was smooth, so no complaints there.
hello_bobby354
March 01, 2026
"I was feeling mentally drained..."
I was feeling mentally drained and really didn’t have the energy to deal with a complicated warranty claim, so I was relieved this was so easy. They replaced it quickly with no drama or back-and-forth...
williammees4381
February 27, 2026
"I expected a lot more variety"
I remember getting excited when I first opened the site because the name Rugged Outfitters made me think I’d find all kinds of outdoor clothes and gear. But after clicking around for a while, that excitement kind of faded. A lot of what I saw felt like the same few styles just repeated in different colors, and not much really matched what I was looking for.

It reminded me of walking into a store ready to gear up for a trip and realizing the shelves are way emptier than you hoped. I ended up leaving without buying anything because the selection just felt too basic and limited for what I expected.
GEARHART
February 25, 2026
"i ordered a jacket from Rugged Outfitters..."
i ordered a jacket from Rugged Outfitters and it ended up not fitting me right. the return itself was simple, and printing the label was no hassle. the only annoying part was waiting on the refund, since it took almost 2 weeks to show up. not the worst experience, just slower than i expected. i might order from them again, but next time i’d definitely double-check the sizing first
andrea.Smolen
February 22, 2026
"Refund took a little while"
I did get my refund, but yeah, it took a bit longer than I expected. I mean, it wasn’t a huge deal or anything, just a little slower than I thought it would be
William.loftis
February 11, 2026
"Just not for me"
I took one look at it and got bored fast. It’s way too bland for my taste, and I don’t have the patience to try to make it work.
bradley.Turner
February 11, 2026
"I ordered a jacket and a couple of..."
I ordered a jacket and a couple of smaller gear items from ruggedoutfitters.com, and everything arrived just like I expected.

The sizes, colors, and actual items in the box all matched what I picked online. No mix-ups, nothing missing, which is exactly what you hope for, right?

It was a straightforward order, but they got all the details right. I’d definitely feel good ordering from them again

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